The Effectiveness Company Operating Philosophy

The Effectiveness Company focuses on applying technology and innovation to refine, and improve organisational processes. The company has spent the last decade developing and refining its operations process capability’ so that it can offer a world-class Business Transformation Outsourcing/Insourcing service to its customers.

The management methodology at the Effectiveness Company is based around the implementation and continual review of outcomes based processes targeted at the delivery of predictable results. The objective is to define a set of workflows that clearly identify the inputs, resource requirements, measurable outputs and management review points, that when implemented, will deliver the client’s desired results.

The workflows and management review points enable the operation to then be managed against a clear set of performance criteria that are built from the bottom up, enabling a total alignment of all sub-processes and processes to the desired bottom line results.

The Effectiveness Company has a passion for improvement and strives to translate that into better business results for each customer. For this reason, in addition to gaining its ISO 9000 certification, the company has integrated the concepts behind the Capability Maturity Model for Operations into its processes and implementation. While most companies’ operations are either adhoc or achieve only repeatable basics, the Effectiveness Company’s operations achieve predictable outcomes and optimisation.

These results are achieved using a methodology that ensures all processes are:

  • Documented.
  • Included within an induction & training module.
  • Implemented and reviewed at each operator level.
  • Measured, at the individual level, by systems.
  • Evaluated on a regular basis for potential improvement.

Every solution provided is built on the a Management Tool Kit as well as the company’s Operations Implementation Management Method. The tool kit allows rapid deployment of world-class best practice and provides delivery of predictable outcomes, while the methodology is based around the implementation and continual review of outcomes based processes targeted at the delivery of predictable results.
By defining a set of workflows that clearly identifying the inputs, resource requirements, measurable outputs and management review points, that when implemented, the Effectiveness Company is able to deliver the client’s desired results. The workflows and management review points also ensure the operation can be managed against a clear set of performance criteria that are built from the bottom up, enabling a total alignment of all sub-processes and processes to the desired bottom line results.

Using this methodology, the Effectiveness Company has seen measurable results for its customers, including:

  • Reduction of cost by 30%
    Removal of errors by 50%
  • Increase by 400% the number of changes that can be effectively introduced.
    Increase by 100% the chance to secure the planned return on investment.

To find out how your business can benefit from this operating philosophy, contact the Effectiveness Company today.