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Our Vision

To be a leader in the delivery of  implementation services using total quality management processes in order to deliver repeatable predictable outcomes.

Our Mission

To provide innovative professional services that enable our customers to excel in terms of operational effectiveness, whilst enriching the lives of all the stakeholders

Our Values

We are committed to values that help our entire value chain flourish

Quality Service & Best Practices

We strive to consistently meet expectations through quality customer service and  improved results. We take into consideration concerns and comments, respond vigorously to change and build strong, relationships that naturally enforce trust.

Total Quality Management System

We are committed to the management and continuous improvement of our ISO 9000 Quality Management System.

Equity

We offer equal opportunities to all by embracing diversity within a fair and honourable environment.

Empowerment

We believe that empowerment is the process through which managers enable and help others to increase learning and achieve influence within a framework. We provide opportunities for our employees to take ownership of their career development and encourage them to learn from diverse experiences.

Commitment

We are committed to investing in the future of our clients, employees and society. We aim to touch the lives of people in a positive manner that will lead our company and country to a brighter future.

Innovation

Our employees are empowered to innovate at all levels.

Integrity

We pride ourselves in being open, transparent, fair and inclusive in all of our relationships, both internally and externally. We accept the need to learn from constructive criticism in order to enhance our own personal and professional development. We keep the commitments we make to colleagues, peers and customers. We maintain the highest standards of business ethics.

Meritocracy

We provide challenging opportunities where potential, performance, commitment and passion determine personal and professional career advancement, whilst serving company, colleague and customer.

Quality People

We employ competent, goal driven and committed people with potential who are passionate about delivering quality results on time, on a consistent basis. We nurture world class professional individuals through on-the-job training and development, which requires dedication, self-reflection and resilience in order to succeed.

Culture

In an environment focused on ownership, delivery and measurable results, we maintain a culture of openness, employee involvement and passion.

Communication

We regard transparent, respectful and honest communication as key cornerstones of our business. Through this communication process, we continue to remove barriers and encourage constant interaction and involvement, even when those conversations can be difficult.

Find out more about the Effectiveness Company, by contacting us today.

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