Our Vision

To be a global leader in the delivery of world-class operational implementation using total quality management processes in order to deliver predictable outcomes.

Our Mission

To provide dynamic and innovative professional outsourcing services to enable our customers to excel in terms of operational effectiveness, enriching the lives of all of our stakeholders whilst having fun!

Our Values

At the Effectiveness Company, we are committed to values that enrich our business offering and add value to our clients’ businesses.

Quality Service & Best Practices

We consistently meet our stakeholders’ expectations through our people’s desire to deliver excellent customer service and strive to improve their results. We take into consideration their concerns and comments, respond vigorously to change and build strong, lasting relationships that naturally enforce trust.

Total Quality Management System

All of our employees are committed to the management and continuous improvement of our ISO 9000 Quality Management System as well as our process toolkits that enable the Effectiveness Company and our clients to increase operational effectiveness.

Equity

We offer equal opportunities to all by embracing diversity within a fair and honourable environment.

Empowerment

Empowerment is the process through which managers enable and help others to increase learning and achieve influence within a framework. We provide opportunities for our employees to take ownership of their career development and encourage them to learn from diverse experiences whilst achieving through their own and other’s efforts.

Commitment

We are committed to investing in the future of our clients, employees and society. We want to leave a legacy of being the best possible supplier to our clients and enriching them through success. We want to continually build a stronger and more successful organisation by growing and empowering our employees to achieve financial freedom for future generations. We are committed to our society and ensuring that we continually touch the lives of people in a positive manner that will lead our company and country to a brighter future.

Innovation

We deliver a unique business and dynamic business processes adapted to satisfy the needs of each customer, providing a groundbreaking example for others to follow. Our employees are empowered to innovate at all levels by providing ideas and suggestions, which are listened to, supported and assisted by management in driving these company innovations forward.

Integrity

We pride ourselves on being open, transparent, honest, fair and inclusive in all of our relationships, both internally and externally. We accept the need to learn from constructive criticism in order to enhance our own personal and professional development. We keep the commitments we make to colleagues, peers and customers. We maintain the highest standards of business ethics that exceed those required by legal and professional codes.

Meritocracy

We provide challenging opportunities where potential, performance, commitment and passion determine personal and professional career advancement, whilst serving company, colleague and customer.

Quality People

We employ competent, goal driven and committed people with enormous potential who

are passionate about delivering quality results on time, on a consistent basis. We nurture world class professional individuals through on-the-job training and development, which requires dedication, self-reflection and resilience in order to succeed.

Culture

In an environment focused on ownership, delivery and measureable results, we maintain a culture of openness, honesty, employee involvement and passion, all free of internal politics.

Communication

We subscribe to the principle of “seek first to understand, then to be understood”. We regard transparent, respectful and honest communication as key cornerstones of our business. Through this communication process, we continue to remove barriers and encourage constant interaction and involvement, even when those conversations can be difficult.

Find out more about the Effectiveness Company, by contacting us today.