Our world-class customer relationship management and field services solutions are designed to drive customer loyalty – building your brand through effective staff training and outsourcing solutions in order to achieve your company goals.

Through the application of state-of-the-art proven methodologies, CRM consultants deliver the knowledge, experience and tools that allow our clients to offer an improved customer service while at the same time increasing their sales, driving efficiency and reducing costs.

At the same time, we recognise that no two company’s needs are alike, which is why our outsourcing services and CRM solutions are specifically tailored to your company’s business priorities. We’re here to target your pain points and deliver exacting services so that you get the results you’re after.

Why you should partner with Effectiveness Company for customer relationship management and field services:

  • Over 10 year’s experience in providing leading customer relationship management and field services offerings to South African companies from our Johannesburg base
     
  • We provide end-to-end solutions to ensure smooth implementation
     
  • Our solutions are tailored to meet your business needs
     
  • Leverage our expertise, IT infrastructure processes and methodologies
     
For more information and detailed quotes to suit your CRM and Field Services needs, fill in your details below:

 

Leverage our Experience, Tools and Knowledge to Achieve Forecasted CRM and Field Services Results

As leaders in the outsourcing/insourcing industry, we continue to bridge the gap between valued strategy and vital implementation in field operations. Our unique toolkit of IT infrastructure processes and methodologies allow us to provide a thorough, end-to-end and detailed outsourcing solution to all your CRM and field services needs, including:

  • Front-line Services
  • In-Call Training
  • Sales
  • Merchandising
  • Market Research
  • Compliance
  • Auditing
  • Brand activation
  • Data Collection
  • Stock Control
  • Shelf Packing
  • Promotions
  • Key Account Management

Ensure that your company is able to operate at maximum efficiency and free management for core revenue-generating activities – contact us today and ask about our industry leading CRM and field services solutions.

Partner with Effectiveness Company and experience:

  • Results-driven analysis and solution implementation
  • Outsourcing solutions that cover diverse industries
  • Consistent representation of your brand at every level of customer interaction
  • Increased efficiency driven by leading It infrastructure processes
  • Increased productivity in all front line, field and customer relationship services

More information on our customer relationship management and field services