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2003

VODACOM PASSES 8 MILLION CUSTOMER MARK – February (2003)
Vodacom Group (Pty) Ltd now has over 8 million customers on the African continent.
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Transaction Engines and Process Reengineering Changed HR By Beth Ellyn Rosenthal, Editor – February (2003)
In an economy where saving money was paramount, cost was not the number one reason why companies chose to outsource their human resources (HR) process. Mike Atwood, president of Everest Group’s manufacturing, distribution, and retail practice, says companies are now “accepting the proposition that they can gain real value in outsourcing HR.”
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February 2003 – February (2003)
Part 2: What’s Driving the Growth of BPO? The Emergence of Transaction Engines By Eric Simonson, Everest Group
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February 2003 – February (2003)
It is with pleasure that we welcome our next client Discovery. Discovery will be commencing with The Effectiveness Company almost immediately. The service provided by Beyond Outsourcing will be that of co-sourced HR and payroll. South African business executives speaks of innovative partnership at international symposium convened in London by The Prince of Wales.
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The Ins and Outs of Business Process Outsourcing – February (2003)
Business process outsourcing (BPO) is starting to receive increasing attention in various parts of the world as corporates look for ways to grow revenues without investing heavily in new IT installations. Generally speaking, BPO deals involve external service providers (ESPs) handling transactions off-site more cost-effectively and efficiently than corporates can manage. Most IT pundits have predicted that this outsourcing method will soon become a firm favourite of companies with high-volume, repetitive business processes.
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February 2003 – February (2003)
Admittance to “Proudly South African” – Breaking News from The CEO’s Desk
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April 2003 – April (2003)
Another The Effectiveness Company Accolade – Well Done to You All! – Breaking News from The CEO’s Desk