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As competition for market share grows, so companies are looking for new and improved ways to gain effective employee training and development. Innovative branded academies, like those of Effectiveness Company, are designed to assist businesses in gaining optimal training results…
For any business in any sector, customer loyalty plays a vital role. The primary influencer for creating this loyalty is service – and CRM and field services outsourcing provides a comprehensive solution that covers all your bases. These services provide…
Modern consumers have a plethora of choice when it comes to the retail industry – so why should they choose you? That’s where customer experience solutions come into play. They can help you successfully address this challenge through positive customer…
The public sector is about the people, so it’s no surprise that the applications of effective customer experience solutions will bring significant benefits to the industry. Although the public sector contains diverse entities with different ranges of focus, from embassies…
In our highly competitive market, companies in the telecommunications industry face a unique set of challenges, from the continual upgrading of infrastructure and technology to the day-to-day business challenges of growing, staying competitive and increasing profitability. Customer experience solutions from…
In a tough global economy, more and more businesses are turning to employee outsourcing solutions, training and development as a means to optimise business growth. After all, hiring new people who already have the necessary skills is expensive, time-consuming and…
In many businesses, there are sales teams that are responsible for the flow of new business, but many businesses forget about training and development for these essential staff members. They’ve trained them in the use of their system, to communicate…
When it comes to competitive industries, there are few that are as far-reaching and influential as the retail industry. In this environment, training and development is often the difference in success and failure – and not just because of the…
It is often emphasised that staff training and development adds considerable value to a company, but how exactly does it do this and is it really an investment rather than an expense? Here’s a comprehensive answer from Effectiveness Company, a…
At Effectiveness Company, we took the concept of outsourcing and challenged our people to take it to the next level – the result was a unique brand of business transformation outsourcing. What is business transformation outsourcing? Unlike traditional outsourcing where…
