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South Africa reaffirmed as a prime outsourcing choice

  • The Effectiveness Company
  • Outsourcing
  • 0 Comments

South Africa’s outsourcing industry received another boost in the right direction, receiving the European Outsourcing Association’s destination of the year award. This follows last year’s destination award from the UK National Outsourcing Association, showing that South Africans have a skill…

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Should you outsource? 5 considerations for harnessing the benefits of outsourcing

  • The Effectiveness Company
  • HR Outsourcing, Outsourcing
  • 0 Comments

In a troubled global economy, many companies look towards downsizing and other cost-saving measures – but should they rather be looking at outsourcing solutions instead? Investing in new staff and technology may seem like an unusual path to take when…

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5 global trends that drive the outsourcing business model

  • The Effectiveness Company
  • Latest News
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As the global economy continues to evolve to take on economic challenges, so the outsourcing business model is driven to change. Human Resources outsourcing, along with other outsourcing solutions, are adapting in order to meet changing needs in innovative ways.…

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5 reasons why you should consider Business Process Management consulting and human resources outsourcing solutions

  • The Effectiveness Company
  • Business Process Management
  • 0 Comments

Business process management consulting and the resulting staff outsourcing solutions are about giving companies the tools and insight they need to move forward in a sustainable way in order to achieve their business goals along with growth and success. Here…

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Effectiveness Company, a leader in outsourcing/insourcing solutions has a new home to fit its growing family!

  • The Effectiveness Company
  • Latest News
  • 0 Comments

At Effectiveness Company, we’re always looking for new ways to grow our outsourcing/insourcing solutions company, build on our successes and keep moving forward, so today we are excited to announce that we have moved to bigger, better offices! Our new…

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What BYOD means for your business process management and solution design

  • The Effectiveness Company
  • Business Process Management
  • 0 Comments

With a significant rise in mobile devices, BYOD (or Bring Your Own Device) has become a top trend, affecting all aspects of business process management. According to Gartner, 70 percent of mobile professionals will conduct their work on personal devices…

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5 ways SMEs are benefiting from business process re-engineering

  • The Effectiveness Company
  • Business Process Management
  • 0 Comments

Competition between SMEs has always been fierce, but today’s market is even more competitive. Business process re-engineering and human resources outsourcing solutions that have been proven to deliver significant quality results is often the difference between an organisation gaining a…

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Automation is key to improved business process management

  • The Effectiveness Company
  • Business Process Management
  • 0 Comments

Business process management is a holistic management approach that encompasses a company as a whole – streamlining company functions and introducing staff outsourcing solutions in order to increase efficiency and optimise results. A significant part of this approach is reliant…

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Improve customer service with streamlined processes

  • The Effectiveness Company
  • Customer Service
  • 0 Comments

The modern consumer market demands an exceptional level of customer service from organisations that has driven innovations in streamlining a wide range of business processes. Industries including telecommunications, retail, financial services and FCMG are benefitting from these innovations as well…

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4 Ways In-Call Training can improve your Customer Relationship Management

  • The Effectiveness Company
  • Customer Service
  • 0 Comments

Your call centre staff members are integral to your Customer Relationship Management (CRM), as they are often the front of line when it comes to managing customer queries as well as administering to vendors, partners and even stakeholders. In-call training…

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EFFECTIVENESS COMPANY

The Effectiveness Company helps clients deliver sustainable transformation, operational performance improvement and or optimization in one business unit or across the entire business through a vendor-neutral outsourcing model

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