As the National Operations Manager, you will be responsible for overseeing and having responsibility for all the activities in the organisation which contribute to the effective production of goods and services. Depending on the organisational structure, the exact nature of tasks that are classified under the operations function may differ from business to business. 

Duties

  • Improve the operational systems, processes and policies in support of organizations mission — specifically, support better management reporting, information flow and management, business process and organizational planning.
  • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence.
  • Oversee overall financial management, planning, systems and controls.
  • Management of agency budget in coordination with the Executive Director.
  • Development of individual program budgets
  • Invoicing to funding sources, including calculation of completed units of service.
  • Payroll management, including tabulation of accrued employee benefits.
  • Disbursement of checks for agency expenses.
  • Organization of fiscal documents.
  • Regular meetings with Executive Director around fiscal planning.
  • Supervise and coach office manager on a weekly basis.

Requirements 

  • Commitment to social justice and the mission
  • At least 3 years experience in Financial Management
  • Strong background and work experience in Finance
  • Excellent computer skills and proficient in excel, word, outlook, and access
  • Excellent communication skills both verbal and written

Why work for the Effectiveness Company?

The Effectiveness Company is an outsourcing/insourcing company within the business transformation outsourcing space with a deep focus on execution. In addition, we also provide consulting and labour managed services.

We offer outsourcing and insourcing services in the following areas:

  • CRM and Field Services
  • Human Capital Management
  • Branded Academies
  • Supply Chain Management
  • Asset Management
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